REMINDER 🎀 : Your tracking number will be sent to you by mail once your order has been shipped.

Track my order

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us at support@kawaii-sakura.com.

Steps of my order

1 - Order Confirmation

You will receive an email confirming that your order is being prepared.

2 - Order Shipment

72 hours later, you will receive an email with your tracking number.

3 - Order Reception

A few days later, your order will arrive at your home.

Frequently Asked Questions

If you don't find the answer to your question here, discover our FAQ without delay.

How can I track my package?

By entering the tracking number provided to you by email above.

Please note that if your order was placed within the last 48 hours, it may not have been shipped yet. You will receive the code once it is on its way to the delivery location.

I haven't received my tracking code.

Once your order is confirmed, it typically takes 48 to 72 hours for your order to be shipped and a tracking code to be created. Don't worry, you will receive an email with the necessary information.

Feel free to check your emails regularly and also check your spam folder (you never know).

Where can I find my tracking number?

Once your order is shipped, you will receive an email with a code that allows you to track your order in real-time.

What are your return or refund policies?

You can check them out now on the dedicated page or simply by clicking here.

You can also check out our page regarding the shipping policy of our online store.